The Pam plan · reminders that get a reply
The day before every lesson, Pam sends the student a reminder on WhatsApp with two buttons: I’ll be there, or Need to move it. You see who confirmed on the lesson, and from 4pm the day before, who still hasn’t.
Pam plan
Pam on your WhatsAppBookings, reminders and your Inbox, set up with a founder from day one.
Book a demoEvery lesson gets a reminder, at the time you choose.
I’ll be there, or Need to move it, right in WhatsApp.
If WhatsApp can’t deliver it, the reminder goes by email.
Nothing scheduled goes out between 11pm and 8am. Reminders wait for the morning.
I stopped sending WhatsApp confirmations and reminders at nine o’clock at night.
Reminders
Turn on Student reminders and pick when they go: 10:00 unless you choose another time between 08:00 and 22:30. Each instructor can follow the school or set their own. No reminder goes out between 11pm and 8am, and none for a lesson booked the same day.
Lesson reminders
Confirmations
A student confirms with one tap, or by replying yes, and the lesson shows it with the times: Reminded, then Confirmed. A lesson still waiting shows Awaiting reply, so you know who to ring.
Tue 21 Oct
Nudges
From 4pm the day before, you get the lessons nobody has confirmed yet. A student who signed up but never booked gets one friendly follow-up the next day, and if they still haven’t booked, the school gets a call-back.
2 lessons
Also on the Pam plan
Booked, moved or cancelled: the student gets a message as it happens, day or night.
If a message can’t be delivered, Pamio tries again, then shows Student not told, with Call, Update details and Send again.
Instructors can get the next day’s lessons by email the evening before.
Questions
The day before the lesson, at 10:00 unless you choose another time between 08:00 and 22:30. Each instructor can follow the school’s setting or set their own.
They tap I’ll be there in the reminder, or reply yes. The lesson shows it straight away.
The reminder goes by email where we have the student’s address. If it can’t be delivered at all, you see Student not told, with what to do next.
No. Each lesson gets one reminder. From 4pm the day before, you get the lessons nobody has confirmed, so you decide who to ring.
The Pam plan. Talk to us and a founder sets you up on it from day one.
Pam sends every one, and you see who’s coming.
Pam plan
Pam on your WhatsAppBookings, reminders and your Inbox, set up with a founder from day one.
Book a demo