Delete your Pamio account

Packages: io.pamio.android · io.pamio.app · Developer: Pamio

Delete it yourself, in the app or on the web

If you are a school administrator, you can delete your school's account directly: sign in, open Settings → Account, and choose Delete account. You'll see a summary of what will be removed and a confirmation step. Deletion is immediate and permanent.

This removes the school and its associated data: staff and student records, bookings, availability, chat conversations, notification history, and any registered devices. A confirmation email is sent when it completes.

Instructors and students

Instructor and student records belong to the school that created them. Ask your school's administrator to remove your record, or contact us directly (below) and we will coordinate the deletion with the school as required by data-protection law.

Request deletion by email

If you can't or don't want to use the in-app option, email info@pamio.io from the address associated with your account with the subject "Account deletion request". We verify ownership and complete the deletion within 30 days.

What is kept

Only a short record that the account existed (the school's name, the first administrator's name and email, the plan, how many students and lessons it had, and when and why it was deleted), your support conversations with us, the log of changes our team made to the account, and, if your address came from our Free plan list, that entry marked as deleted. Backups, recent chat messages and logs age out on their own within 90 days, and Stripe keeps billing records for as long as tax law requires. Details in our Privacy Policy.

Last updated: 5 November 2026